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CUSTOMER PORTAL

Transform Customer Experience with
a Self-Service Platform That Enhances Satisfaction

Empower customers with real-time access and seamless transaction management.

Custom ERP CRM project dashboard interface

Cloud-Based ERP Customer Portal Solution

ERP COM BD offers a Cloud-Based Customer Portal that provides a comprehensive, secure, and user-friendly interface for your customers. The portal allows clients to access and manage key account information, track order statuses, view transaction histories, submit support tickets, and interact directly with your team, all from a single, seamless platform. This system integrates fully with your ERP backend, ensuring real-time updates and complete visibility into customer activities, sales, and service requests.

Enhance Customer Satisfaction and Operational Efficiency with Real-Time Data and Personalized CRM Services

Account Management

Allow customers to easily view and update their personal and company profiles, ensuring accurate contact information and preferences are always up-to-date.

Order Tracking & History

Give customers real-time access to track the status of their orders, view past purchase history, and check delivery timelines, ensuring full transparency and reducing the need for manual updates.

Customised Dashboards

Provide customers with a personalised dashboard that displays relevant data and key metrics, such as order status, payment details, and product recommendations, making their experience more intuitive.

Invoice & Payment Management

Enable customers to view, download, and pay invoices directly through the portal, providing a seamless and secure payment experience and reducing administrative burden.

Support & Ticketing System

Offer an integrated support ticketing system where customers can submit, track, and manage service requests, ensuring efficient issue resolution and improving customer service efficiency.

Product Information & Catalogs

Allow customers to access an up-to-date product catalog, including detailed specifications, pricing, and availability, enabling them to make informed purchasing decisions

Deliver superior customer experience with advanced features and efficiency

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